Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.
JetBlue Technology Ventures has been launched to help âshape the future travel experienceâ and will invest in and partner with early stage startups.
The MIA Airport Official 2.0 app is integrated with Miami International Airportâs beacon infrastructure and features âblue-dotâ, step-by-step directions.
The Lounge Shopping, Inflight Shopping and Taste & Travel services will leverage digital technology and a delivery service in an attempt to boost revenues.
FTE explores how airports are placing a focus on relaxation, entertainment and escapism to improve wellbeing and the terminal experience.
Installation of the beacons, NFC tags and QR codes will enable the airport to communicate messages and alerts, and provide download links throughout the terminal.
Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.
The project includes a new and expanded security screening area, a landside reconfiguration and the introduction of a new passenger lounge and retail hub.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Travellers now have an opportunity to escape the busy airport environment thanks to Fraportâs introduction of so-called âsilent chairsâ and yoga rooms.
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New Yorkâs JFK Airport.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
As part of its strategy to appeal to business travellers, Ryanairâs fast track service is now available at a total of 25 airports across Europe.
Lufthansaâs Dr. BjĂśrn Becker tells FTE about the carrierâs plans to launch touchless bag drop and various other services to improve passengersâ baggage experience.
The new kiosk, which has been designed to support current and future technology trends, is already in operation at Amsterdam, CDG and Orly airports.
Narita International Airport has made a fresh investment in common use, self-service and digital signage, continuing its relationship with Rockwell Collins.
Get Future Travel Experience news & updates sent to your inbox
