Domestic and international travellers flying with American Airlines can now track their bags in real time via a dedicated page on the carrier’s website.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Domestic and international travellers flying with American Airlines can now track their bags in real time via a dedicated page on the carrier’s website.
Almost 600 travel industry experts from 33 countries gathered in Las Vegas last week for the 10th anniversary Future Travel Experience Global event.
Airport Authority Hong Kong has signed an agreement with Rockwell Collins for the installation of 120 of Type22’s common use self-service bag drop units.
The Apple Watch compatible Brisbane Airport app offers passengers easy access to flight status updates, Digital Departure Cards and their car park location.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
The carrier says the introduction of the new fare structure, which features eight different booking options, is designed to increase transparency at the point of booking.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.
Facebook Head of Travel Lee McCabe offers his thoughts on how airports and airlines can leverage apps and virtual reality technology to simplify the passenger experience.
Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
Melbourne Airport’s new T4 makes use of self-service check-in kiosks, automated bag drops and roaming check-in agents to streamline operations.
A new lounge precinct will be constructed as part of a domestic terminal expansion, and a new Business Lounge and Chairmans Lounge will be built.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
New self-service kiosks, mobile check-in desks, flexible flight information display screens and “smartwall” screens are being introduced at London City Airport.
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