Passengers flying from Gatwick Airport can now do their grocery shopping simply by scanning items on an interactive screen using their smartphone.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Passengers flying from Gatwick Airport can now do their grocery shopping simply by scanning items on an interactive screen using their smartphone.
A new visual queue management system that is designed to reduce queues in the check-in area has been deployed by Iberia at its Madrid-Barajas T4 hub.
Narita International Airport has released a new smartphone app, which includes a navigation function to assist with passenger wayfinding in the terminal.
Amtrak has launched a new eTicket programme that allows passengers to print their tickets at home or use smartphone tickets to skip queues at the station.
A new system developed by SITA and BCS has been implemented at Brisbane Airport, enabling Jetstar passengers to self-tag and drop off their bags without any assistance.
On the eve of the London 2012 Olympic Games, FTE provides a round-up of what London’s airports are doing to provide a memorable passenger experience.
Air India and Jet Airways passengers flying from Cochin International Airport can now make use of four new common-use self-service check-in kiosks.
easyJet has launched a new mobile optimised website in six different languages for BlackBerry, Windows 7, iPhone and Android users.
An innovative IKEA VIP lounge with televisions, beds and comfortable seating areas has been opened at Paris-Charles de Gaulle Airport.
The current security process for the screening of liquids, aerosols and gels (LAGs) is to remain in place after the EU delayed the lifting of restrictions, which was scheduled for April 2013.
London Luton Airport has teamed up with Google Maps to become the first UK airport to offer indoor maps to assist with wayfinding in the terminal building.
SAS Scandinavian Airlines has launched a new crowdsourcing portal called My SAS Idea, where customers are invited to share ideas on how the airline can improve its service.
Iberia has been recognised by IATA for its ongoing efforts to improve baggage handling at Madrid-Barajas Airport as part of the Baggage Improvement Programme.
Four new biometric-based e-gates have been installed at Marseille Provence Airport to expedite processing at immigration checkpoints.
Passengers flying from Dallas/Fort Worth Airport can now make use of the biometric-based CLEARcard, which is designed to speed-up the security screening process.
American Airlines premium passengers flying from Miami International Airport can now enjoy a personalised and expedited check-in and security service.
Get Future Travel Experience news & updates sent to your inbox