The opinionated Ryanair boss shares his views on kiosks, self-service bag drop, mobile technology and IATA’s Checkpoint of the Future.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The opinionated Ryanair boss shares his views on kiosks, self-service bag drop, mobile technology and IATA’s Checkpoint of the Future.
Amsterdam Airport Schiphol and Paris-Charles de Gaulle have become the first airports in Europe to offer a specific smartphone app for Chinese travellers.
While the uptake of CUPPS has been steady over the last few years, questions are now being asked as to whether it remains a priority for the industry.
Near Field Communication-based mobile boarding passes will be introduced by Japan Airlines later this year, as part of a partnership with mobile operator KDDI.
SITA has received Payment Card Industry Data Security Standard certification for its common-use platform AirportConnect Open.
Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012.
As they continue to receive mixed reviews from passengers in Asia, what does the future hold for on-site self-service kiosks? Have your say here.
Automated immigration e-gates have been introduced at three airports and one seaport in Taiwan to speed up immigration clearance for Taiwanese citizens.
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The brand new ‘myDXB’ app for Apple and Android devices has been launched to provide passengers with information on flights, gate numbers and wayfinding.
Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
SkyTeam has unveiled a brand new common-use check-in area for its member airlines at Beijing Capital International Airport’s Terminal 2.
Jetstar passengers who use online, SMS or kiosk check-in facilities will receive a discount on the cost of their ticket as the airline promotes the use of self-service.
China Airlines has opened a brand new check-in area at Taipei Songshan Airport, which includes a dedicated self-service zone with four common-use kiosks.
Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
Swiss International Air Lines has added a new ‘automated check-in’ option to its online booking service, allowing passengers to bypass the check-in process.
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