Mikael Lind, Project Manager Future Airports, Viktoria Institute, outlines the importance of collaboration to create a seamless door-to-door travel experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Mikael Lind, Project Manager Future Airports, Viktoria Institute, outlines the importance of collaboration to create a seamless door-to-door travel experience.
The latest function on the China Airlines app enables passengers to book and pay for their tickets using a smartphone.
WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.
Gatwick Airport has teamed up with a number of local organisations to develop a website offering information on accommodation, travel options and local attractions.
James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.
The new MUC Airport app has been developed for the Apple iOS operating system and offers flight information, status updates and information on retail and F&B.
Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next.
Amadeus has released the ‘Reinventing the Airport Ecosystem’ report, which gives insight into the future impact of new technology and the importance of collaboration.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
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08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
An innovative trial announced by Toulouse-Blagnac Airport and SITA will enable passengers to use their NFC-enabled smartphone to pass through key airport touch points.
Iberia will install 22 ‘Quick Service Points’ in Madrid-Barajas Airport to provide information and assistance to passengers and reduce queuing times.
Sydney Airport has revealed that it is to install additional SmartGates, which use facial recognition technology to speed-up the immigration process.
Amadeus has announced the development of the new Mobile Traveller app – a fully integrated application that offers door-to-door assistance throughout the travel process.
easyJet COO Warwick Brady reveals the airline’s plans for ‘Project Halo’, including how exactly it will work and where the initial trials will take place.
A new system that uses telepresence technology allows for an offsite agent to offer face-to-face assistance on airport services such as check-in and lounge access.
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers.
Passengers travelling from Sacramento International Airport can now use an app to order food and beverages for delivery direct to the gate.
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