Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
Emirates has installed inductive charging trays in First and Business Class lounges in Dubai, allowing customers to wirelessly charge up their devices.
Duty managers have been equipped with Apple Watches so they can receive real-time operational updates and respond immediately to help improve efficiency.
The eight Day Suites are furnished with a daybed, reading light, mirror and curtains, and offer views over the runway at Hong Kong International Airport.
Fifty beacons have been installed in Hong Kong International Airport’s Terminal 1 to provide passengers with interactive maps and bespoke directions.
The US Preclearance programme could be expanded to 10 new airports, including Heathrow, Schiphol, Brussels, Narita, Istanbul and Stockholm Arlanda.
Finnish airport operator Finavia has introduced self-service bag drop at Turku Airport, following recent implementations at Helsinki and Oulu airports.
Korean Air has been awarded a Fast Travel Green certificate in recognition of its efforts to simplify the passenger experience at Incheon Airport.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A cinema has opened at Vilnius Airport, where passengers can watch Lithuanian short feature films, documentaries and cartoons while they wait for their flight.
Abhilash Chacko, Head of IT Commercial at Gatwick Airport, explains how the airport is working closely with airlines to improve the passenger experience.
Aruba, the Netherlands, Aruba Airport Authority, Schiphol Group, KLM and Vision-Box have launched the first of its kind Aruba Happy Flow project.
The £16 million development of the Western Pier will include the installation of electronic boarding gates, charging points and more seating for travellers.
The annual Passenger IT Trends Survey provides interesting insight into which touch-points airlines and airports need to improve to keep passengers happy.
Qantas has teamed up with PressReader to offer passengers access to thousands of digital titles, which can be downloaded via the carrier’s app.
Ranging from Media Stations to a bespoke gate-based wireless network, new solutions are helping airlines and airports add real value at the departure gate.
A new self-service bag drop system has gone live at Incheon Airport and can initially be used by passengers flying with Asiana Airlines and Korean Air.
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