The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.
Passengers can borrow the portable chargers to charge up their devices on the go while they wait for their flight at Helsinki Airport.
Brussels Airlines’ Pedro Casimiro reveals that the carrier is working on a permanent bag tag, and plans to launch the product before the end of 2018.
All Nippon Airways (ANA) has launched self-service bag drop in Terminal 2 at Haneda Airport – the first such implementation at a Japanese airport.
The all-new app includes one-touch check-in and simple seat selection, and taps into passengers’ previous behaviour to provide a more personalised experience.
Paul Griffiths, CEO of Dubai Airports, discusses Dubai World Central, the Internet of Things, beacons and the importance of the passenger experience.
Emirates has installed inductive charging trays in First and Business Class lounges in Dubai, allowing customers to wirelessly charge up their devices.
Duty managers have been equipped with Apple Watches so they can receive real-time operational updates and respond immediately to help improve efficiency.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
The eight Day Suites are furnished with a daybed, reading light, mirror and curtains, and offer views over the runway at Hong Kong International Airport.
Fifty beacons have been installed in Hong Kong International Airport’s Terminal 1 to provide passengers with interactive maps and bespoke directions.
IATA has released an optimum size guideline for carry-on bags, which it is hoped will help to end confusion and frustration among passengers.
British Airways will soon allow its customers to pay for their flights using Apple Pay when they make a booking via the carrier’s app.
KLM, Schiphol Group, the Aruba Government and Vision-Box discuss the vast potential of the groundbreaking, biometric-based Aruba Happy Flow project.
The switchover to central security at Amsterdam Airport Schiphol is now complete, with a total of five central checkpoints now in operation.
The US Preclearance programme could be expanded to 10 new airports, including Heathrow, Schiphol, Brussels, Narita, Istanbul and Stockholm Arlanda.
Finnish airport operator Finavia has introduced self-service bag drop at Turku Airport, following recent implementations at Helsinki and Oulu airports.
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